Terms of service

The present General Conditions, Pricvacy policy and terms of sale, regulate the use and access of; which is a Web site where Contaval automatismos y Componentes Electrónicos S.L. (hereinafter CONTAVAL) offers Internet Users general access to information, activities, products and different services, company-owned or owned by third parties.

 CONTAVAL is established in C/Benjamin Franklin,22 - Parque Tecnológico , 46980 - Paterna (Valencia). It is a Limited Spanish liability company owner of the current website whose use is regulated through this document. Contaval VAT number is B46482105 and it is registered in the Registro Mercantil de Valencia al Tomo 3.349, L.662 GRAL, F.34, H.V-9253, inscripción primera. Clients can contact Contaval either by email ( or by postal mail. 

 The use of this Web site confers on the User the condition of User of the Web site, which implies the acceptance of these terms of use in the version published at the time at which it was accessed. CONTAVAL therefore advises the User to read these terms of use carefully each time the website is accessed.

 CONTAVAL reserves the right to refuse at its discretion, at any time and without previous notice, the access to this page or any part thereof, to any User when the circumstances described in this condition concur.

 CONTAVAL may, at any time and without prior notice, carry out any modifications to or updating of some or all the information contained on the website or in its configuration, design or layout and the conditions required for using the portal and services.


Access to services requires prior user registration. Once General Conditions are accessed he/she will be considered as a client.

The Client ID is composed of an email address an its consequent password. For accessing to a client account, it is needed to include not only the proper ID, but also its password.

Client’s passwords are personal a non-transferrables. Assignment to third parties are not allowed. Therefore, the client undertakes to use it diligently, assuming full responsibility for the consequences of its disclosure to third parties.


The User is exclusively liable for any infringements that he/she may commit or any harm that he/she may cause due to his/her use of the website, and CONTAVAL shall be exempt from any kind of liability which may be derived from the actions of the User. If appropriate, Users will assume any outgoings, costs and indemnities charged to CONTAVAL as a result of such claims or legal actions. CONTAVAL accepts no responsibility or liability whatsoever for information appearing outside of this Web site.

CONTAVAL shall in no way be held responsible for interruptions, delays, errors or malfunctions in the service and any other problems in general that may originate in causes that are beyond the control of CONTAVAL and/or are due to a fraudulent or culpable action on the part of the User and/or that may be caused by force majeure. Independently of the stipulations of article 1105 of the Civil Code, the concept of force majeure will be understood, furthermore and to the effects of the present general Conditions, are all those events that may occur beyond the control of CONTAVAL such as failures on the part of third parties, of operators, or of service companies, Government acts, a lack of access to the networks of third parties, actions or omissions by Public Authorities, problems resulting from natural phenomena, blackouts, &etc. and attacks by Hackers or third parties that are specialised in the safety nor integrity of the computer system, provided that CONTAVAL has taken all security measures in accordance with the state of the technology. CONTAVAL shall have the right, without existing any compensation whatsoever to the User for these concepts, to temporarily suspend the services and contents of the Web site to carry out maintenance operations, or to improve or repair them.

CONTAVAL assumes no responsibility for damages that may occur on User’s computer systems by possible computer viruses acquired by the User whilst browsing the Web site, or for any other damages derived from this.

CONTAVAL does not warrant, in any way, the condition and/or the correctness of the services or products that third parties unrelated to CONTAVAL may offer to Users through links in the Web site.

CONTAVAL accepts no responsibility for the compliance of these third parties with the current legal regulations, especially with regard to the protection of personal data and electronic commerce. 

CONTAVAL assumes no responsibility for the truthfulness, lack of usefulness or appropriateness of the specific use of this Web site or in its Contents; of the loss of data or services as a consequence of any delay, delivery failure, incorrect delivery of the services displayed or interruption in service; or of the accuracy, quality or nature of the information obtained via its contents.

The information provided on this Web site is designed to support and not to replace the advice which in any case, must be obtained directly from qualified professionals on this matter.

PROPERTY RIGHTS - Disclaimer of Warranty and Liability

The User acknowledges that CONTAVAL is the owner of the copyright for the Web sites, their graphic layout and source code, unless stated differently. The User acknowledges that unauthorized copying, distribution, commercialization or transformation of these works, other than for personal and private use, constitutes an infringement of the intellectual property rights of CONTAVAL or the owner of the same, punishable according to the legislation in force.

An infringement of any of the aforementioned rights may constitute a violation of the present provisions, as well as a punishable offence in accordance with articles 270 and following, of the Criminal Code.

Similarly, all the brand names, trademarks or other distinctive signs of any kind on the Web site are protected by Law.

Furthermore, the User acknowledges that the information that he or she may access through this website may be protected by industrial, intellectual or other property rights. CONTAVAL will not be held liable in any case or under any circumstances for the infringements of said rights that the User may commit.

Contents offered in this Web site and use

The function of the links appearing on this page is exclusively to inform Users of the existence of other sources related to the subject on the internet and to provide them with additional information to that provided in this web page.

CONTAVAL therefore accepts no responsibility for the results of using these hypertext links.

The User recognises that the information to which he or she has access through this Web site is the sole responsibility of the one who prepares it. Therefore, CONTAVAL will not be held liable in any case or under any circumstances for the information by third parties to which the User could have access, as well as for the harm that may be caused to Users by virtue of the information from sources external to CONTAVAL, irrespective of whether the access to that information be through links, direct or consecutive, whose origin be located in this Web site.

When CONTAVAL offers services to Users who, in any way, allow the dissemination of content by the User through the Web site, the Users are committed to use said content according to law, moral, the present Conditions, public order and good habits.

CONTAVAL reserves the right to exclude the User from the active service without prior warning should the User perform any of the above-mentioned activities, and initiate the legal proceedings it deems appropriate. In any case, CONTAVAL does not control or supervise any content transmitted, disseminated or made available for third parties by the Users, except when required to by applicable law or competent Court or Administrative decision.

Any announcement, comment, opinion, declaration or recommendation made within the active services shall exclusively be attributable to the Users expressing their points of view and in no circumstances shall be attributable to CONTAVAL, which will be held harmless from any claims that may arise in relation to a User using these interactive services for the purposes prohibited in this Contract or by law.



Clients must contact Contaval automatismos y componentes electrónicos, S.L.  before returning the product; that way The Company can indicate needed steps to identify the goods (personal data and the inclusion of the sales invoice). It is the responsibility of the customer to keep the delivery document as a shipment proof.

Contaval guarantees a 21-day return policy. For accepting reimbursements, the client must return the material within 21 calendar days of the receipt of the product.

If a reimbursement was received after 21 calendar days, Contaval reserves the right to accept (or not), that refund. In case of acceptance, refund expenses will be charged to the client (10€ minimum)

-       In the event of withdrawal or a client mistake, shipment cost will be carried for the customer.

-       For failures attributable to Contaval, all charges will be covered by Contaval.

According to exceptions to the right of withdrawal, aricle 103 of Real Decreto Legislativo 1/2007, de 16 de noviembre; under no circumstances refunds will be accepted.

Contaval reserves the right to accept (or not) a product reimbursement, which will be subject to the technical team inspection, once the material had been received.

Cancellation orders are possible within 24hours after purchase.


Regarding all those issues that could arise from interpretation, execution or eventual breach of these Terms of Use, the parties, waiving their own jurisdiction and regardless of where these issues arise, submit to the jurisdiction and authority of the Courts and Tribunals of Madrid (Spain). These Conditions shall be governed by the Spanish laws.